Privacy policy

Welcome to the Estelin India website. The Estelin India website is owned and operated by Estelin India. We offer our users ("Users," "you," or "your") high-quality skincare products ("Products") through our website at estelinindia@gmail.com ("Site").

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our Site. By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not access or use the Site.

If you have any questions regarding this policy, please contact us at ✉ estelinindia@gmail.com.

Information We Collect

When you visit, use, and interact with our Site, we may collect certain information automatically and through voluntary submissions.

1. Personal Information You Provide

When you make a purchase or create an account, we may collect details such as your:

  • Name
  • Email address
  • Mobile number
  • Shipping and billing addresses
  • Payment information (processed securely through our payment partners)
  • Any other information you provide while communicating with us.

2. Information We Collect Automatically

When you browse our Site, we may automatically collect:

  • Log Data – your IP address, browser type, operating system, referring URLs, access time, and interactions with our website.
  • Cookies and Similar Technologies – to enhance your browsing experience, track preferences, and enable Site functionality.
  • Device Information – including device type, model, and operating system.
  • Usage Information – such as pages visited, time spent, links clicked, and overall browsing activity.

We may also use third-party services such as analytics tools to understand visitor behavior and improve our offerings.

How We Use Your Information

We use your personal data for the following purposes:

  • To process your orders: Including payment processing, shipping, delivery, order tracking, and customer service.
  • To communicate with you: About your orders, updates, promotional offers, or any other relevant information.
  • To personalize your experience: We may use cookies and browsing data to tailor recommendations and offers to your preferences.
  • To improve our Site and services: Analyzing usage patterns helps us enhance functionality and product offerings.
  • To ensure security: Detecting and preventing fraud, unauthorized transactions, or misuse of our Site.
  • To comply with legal obligations: Including applicable tax, accounting, or regulatory requirements.

Marketing and Communications

We may use your information to send you promotional messages or product updates via email, SMS, or WhatsApp.
You can opt out of marketing communications at any time by following the unsubscribe link in our emails or by contacting us at estelinindia@gmail.com.

Even if you opt out of marketing messages, we may still contact you regarding your orders, transactions, or account.

Contests, Surveys, and Promotions

From time to time, Estelin India may offer contests, giveaways, or surveys. Any personal information you provide while participating will be used in accordance with this Privacy Policy and the specific terms stated for those events.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance your experience, remember preferences, and analyze traffic.
You may disable cookies through your browser settings, but some features of the Site may not function properly as a result.

Sharing and Disclosure of Information

We do not sell or rent your personal information. However, we may share it in the following cases:

  • Service Providers: With trusted vendors and partners (such as Shopify, payment gateways, logistics providers, analytics, and marketing services) who assist us in operating our business.
  • Legal Compliance: When required by law or to protect the rights, property, or safety of Estelin India, our users, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity.

All third parties are required to maintain the confidentiality and security of your personal information.

Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, or resolve disputes.

If you wish to delete your data, please contact us at estelinindia@gmail.com, and we will take reasonable steps to comply with your request in accordance with applicable laws.

Security of Your Information

We take appropriate technical, administrative, and physical measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

We use:

  • Secure Socket Layer (SSL) encryption for data transmission.
  • Firewalls and network monitoring systems.
  • Restricted access to personal data on a need-to-know basis.

While we strive to protect your information, no system is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Estelin India does not knowingly collect or solicit personal information from individuals under the age of 13.
If you believe a child has provided us information, please contact us, and we will promptly delete it.

Links to Other Websites

Our Site may contain links to third-party websites (such as payment gateways or social media).
We are not responsible for their content, policies, or practices. We encourage you to read their privacy policies before providing any personal information.

Your Rights

You may at any time:

  • Access or correct your personal information.
  • Withdraw consent for data processing (where applicable).
  • Request deletion of your personal data.

To exercise these rights, contact us at estelinindia@gmail.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date. Continued use of the Site after such updates constitutes your acceptance of the new Privacy Policy.

International Users

This website is operated from India. If you access it from outside India, you agree that your data may be transferred, stored, and processed in India according to this Privacy Policy.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:

📧 estelinindia@gmail.com
📞 (+91) 8928603443
🏠 Mayur House, 245 Abdul Rahman Street, Mumbai – 400003, India